Table of Contents
In Depth - Luma Comfort HC12W and HC12B Ultrasonic Humidifier FAQ
- Dimensions: 8.9" x 8.9" x 43.5"
- Weight: 6.3 pounds
- Voltage: 120V
- Wattage: 35W
- Mist Type: Cool mist
- Tank Size: 9.5 pints
- Noise level: 40dB
- 8 Mist Settings
- Modern design with adjustable height
- Covers up to 650 sq. ft.
- Eliminates airborne dust particles
- Demineralization cartridge (DMC)
- Lasts up to 45 hours on a single tank fill
- Uses energy efficient, ultrasonic technology
- Adds soothing moisture to dry environments for personal comfort
- Humidifies up to 650 sq. ft. Ideal for bedrooms, living rooms, and nurseries
- Adjustable mist settings accompanied with musical alerts
- Its single tank of water lasts up to 45 hours, preventing frequent refills
- Modern and elegant design is perfect for home decor
- Demineralization cartridge helps prevent scale and mineral buildup
What does this humidifier do?
A humidifier is a home appliance that adds moisture, or humidity, to the surrounding air. To put it bluntly, humidifiers add water to your air. Humidifiers typically regulate the humidity in a single room or confined space, however there are some models designed to humidify larger areas or even entire houses. Typically, these work in conjunction with your heating and cooling system.
Why should I use this humidifier?
The HC12W and HC12B offers versatility and functionality. With three heights to choose from, you have the option of using this humidifier as a table top vase or for table or floor placement. The tank capacity holds up to 9.5 pints of water, reducing the need for frequent refills.
Ultimately, this humidifier was designed with a sleek black finish to suit any home setting and provide a soothing moisture for dry environments, adding personal comfort to your home.
Where exactly can I use this humidifier?
- Living rooms
- Office Settings
This humidifier has a structure that is identical of a vase. With three adjustable heights and nozzle sizes of the HC12W and HC12B, this humidifier can be used as a tabletop vase or, with the tallest nozzle, for floor placement.
Keep note that the humidity level should always be kept between 30-50% to prevent the wooden furniture, floors and instruments from drying and cracking.
Also, be mindful of where your humidifier is place. If a humidifier is placed too close to a television or window the mist may cause the television screen or window to fog up.
Where the HC12W and HC12B can also be placed:
Which is a better type of humidifier, evaporative or ultrasonic?
Both humidifiers produce the same results but work very differently than the other.
For example an evaporative humidifier increases humidity with its fan and wick filter. The water that sits in its reservoir (bowl-like container) flows to the wick filter, which is then blown by the fan and transforms into a cool mist.
On the other hand an ultrasonic humidifier uses vibrated technology to break down water into small droplets which then formulates into cool mist particles.
- The ultrasonic humidifier is a lot quieter than an evaporative humidifier and designed to last longer
- The evaporative humidifier uses less energy than the ultrasonic humidifier and is generally less expensive
Which type of mist is better, cool mist or warm mist?
Both cool and warm mist humidifiers have their place, and both are equally effective at adding humidity and moisture to the air. The main difference between cool and warm mist humidifiers is simply the temperature of the mist put out by the unit.
Cool mist humidifiers typically more energy efficient as they use less electricity to operate than warm mist units. This also makes them less expensive to operate, although the difference is usually minimal. Cool mist units are also safer to use around children, since there is no heating element.
Warm mist humidifiers include a heating element, allowing them to distribute warm mist throughout a room. This means they can act as a separate heat source during the winter months, allowing you to turn down your heat.
Warm mist humidifiers can also lead to cleaner air, as any germs or bacteria can be killed by the resulting steam. Warm mist can also feel more soothing when you have a cold or the flu.
So, as to which is better - cool mist or warm mist - the answer would be both!
Does this humidifier require filters?
No. It has a demineralization cartridge that takes care of the minerals in the water that might build up.
Can this humidifier be hooked up to a water line for an auto-fill option?
We recommend cleaning the humidifier's water tank at least twice a month, and also changing the water daily to ensure that there is no buildup or bacteria.
How do I clean the HC12W and HC12B?
Regular cleaning and maintenance is an essential step in maintaining the longevity of your humidifier and ensuring that it operates free of defects.
Maintain your humidifier by following these steps:
- Always unplug the humidifier from the power supply before servicing or cleaning.
- Regularly wipe all surfaces dry to prevent the accumulation of microorganisms in and around the humidifier.
- Empty the water tank and the internal reservoir once every three days.
- Clean the humidifier's water tank and base every two weeks.
- If the humidifier will not be in use for an extended period of time, clean it thoroughly, place the unit back in its original carton, and keep it stored in a clean, dry place.
CLEANING THE WATER TANK
1. Ensure the unit is unplugged.
2. Empty the water tank completely and rinse with clean water.
3. Wipe all surfaces of the water tank dry using a clean, soft cloth. A disinfectant wipe can be used if available.
4. To disinfect the tank and remove hard water buildup, fill it with a solution of water and 3% hydrogen peroxide (recommended by the EPA). Allow it to sit for 15-20 minutes, swirling the water occasionally, to remove mineral buildup. Rinse thoroughly with clean water.
5. Clean the humidifier's base by wiping it thoroughly. Use the included brush to scrub away residue on the ultrasonic atomizer, the silver circle inside the base.
6. To remove mineral buildup from the base of the unit, pour a mixture of plain vinegar and water into the reservoir in the base. Allow it to soak for up to 20 minutes, then rinse thoroughly.
7. Wipe the interior surfaces with a soft cloth and allow it to dry completely before reassembling.
8. Use a soft cloth and a mild soap and warm water solution to clean the unit's exterior. Do not use harsh cleaners, gasoline, paint thinner, benzene, etc., as these substances can damage the humidifier.
9. Thoroughly dry all of the humidifier's parts with a soft cloth before reconnecting the unit to the power supply.
What does the demineralization cartridge do?
The demineralization cartridge is designed to remove excess minerals from the water in your humidifier. By filtering out minerals from your water, these cartridges can improve the quality and lifespan of your humidifier. Additionally, they will help to limit the amount of scale build up caused by hard water inside your unit.
How long will the demineralization cartridge last?
The Luma Comfort demineralization cartridge (DMC) is designed to work for upwards or one year before needing a replacement. The actual lifespan will depend upon the quality of the water you use in your humidifier. In areas with extremely hard water, the cartridge may need additional maintenance or quicker replacement.
How can I maximize the lifespan of my demineralization cartridge?
Simple maintenance can help recharge and re-activate your demineralization cartridge, extending it's, and your humidifier's, lifespan, while also improving the quality of mist put out by your Luma Comfort humidifier.
To recharge the cartridge, simply soak it in a mixture of water and a couple tablespoons of vinegar. Allow it to soak for 15-20 minutes. We recommend doing this about once a month, again depending on the quality of the water.
- 3 nozzles (long, medium, short)
- 1 Mid-nozzle pipe
- 1 Water tank
- 1 Water tank cover
- 1 Demineralization Cartridge (DMC)
- 1 Unit base
ASSEMBLY/ SET UP INSTRUCTIONS
1. Carefully remove all packaging materials and retain for future storage/use. Make sure there is no residual foam left in any of the components. No tools will be required to assemble this humidifier.
2. Choose a suitable location for your humidifier. Make sure it is placed on a flat, level surface such as on a table, desk or on the floor. Pull the humidifier's nozzle up vertically as indicated in figure 1 .
3. Remove the water tank from the unit's base by lifting it up as indicated in figure 2and unscrew the water tank cover as indicated in figure 3 . Fill the tank with clean water as indicated in figure 4 .
4. Place the water tank cover back onto the tank and screw it tightly into place as indicated in figure 5 .
5. Place the water tank back on the unit's base, making sure that the positioning slots are aligned as indicated in figure 6 .
6. You should hear the water flowing through the water tank. If you do not hear the water flowing through the tank, remove the water tank from the base and reattach it.
7. Depending on your chosen height, place the nozzle(s) back onto the water tank.
8. Before plugging in and turning on the unit, check to see that the unit's surface is dry.
2. After 3-5 minutes have passed, plug in the humidifier to an appropriate power supply. You should hear a chime and see a light, indicating that the humidifier is in standby mode.
3. Press the power button. You will hear a beep, which indicates that the unit is beginning to operate. The humidifier will be on the lowest setting by default.
4. To increase the mist volume, press the power button. The musical chime will indicate that the mist settings are increasing, and the indicator light will change from blue to white. After the unit is on the maximum mist setting (setting #8), press the power button again to decrease the mist setting. The musical chime will indicate that the mist settings are decreasing, and the indicator light will change from white to blue.
5. This humidifier has a memory function. If the unit is turned off without unplugging the power supply, once it is turned on again using the power button, it will revert back to the last mist setting.
6. All of the settings will reset to the default mist setting if the unit is unplugged from the power supply.
Using The Remote Control
This humidifier is equipped with a remote control. The remote control has a range of 65 feet.
Low Water Tank Alert
If the water tank does not have enough water, the humidifier will beep. If the water tank is not refilled after a short period of time, the indicator will flash red until the water tank is refilled.
To maximize run time, run the unit on the lowest setting.
When filling the tank, fill it up completely and then place it on the base. Let the water empty into the base until it stops bubbling, then refill the tank again. This ensures maximum water capacity and will also extend run time. The Luma Comfort HC12W and HC12B will run up to 45 hours without interruption, depending on room conditions.
This humidifier operates with a demineralization cartridge that makes it capable of operating with any kind of water. However, using distilled water in your humidifier will keep it running in optimum condition for a longer period of time. It will also make your humidifier easier to clean, and eliminate white dust.
What kind of water should I put in my humidifier?
You can use any type of water at all with a Luma Comfort humidifier, particularly since it has a demineralization cartridge to remove excess minerals from your water before creating mist.
That said, using distilled water has some additional advantages. Distilled water has little to no mineral content, so it can help keep your humidifier running in optimum condition for a longer period of time. It can also make cleaning your humidifier easier and all but eliminate white dust.
How long will the water tank last?
The HC12W and HC12B water tank will last up to 45 hours.
This run time is depending on average room conditions. The actual run time of your humidifier will ultimately depend on several variables, including:
- Mist settings level
- Temperature of the room
- Humidity levels in the room
- Type of water used (Distilled, etc.)
- Water capacity level in tank
The unit's mist settings play a big role in how long the tank lasts. As a general rule, the higher the mist setting, the faster the HC12W and HC12B's tank will run out of water.
Also, the way the mist settings work with already existing humidity levels in the room have some impact on how long the water tank lasts.
The unit will measure the level of humidity in the room and work at the mist setting you choose to bring up the humidity to the desired levels. Once those levels have been reached, the humidifier will turn stop emitting mist until humidity levels drop below the desired level.
So, the more dry it is in a room, the longer your humidifier will run, which will use up the water in the tank faster.
How can I make my humidifier run longer?
There are several things you can do to extend run time for your humidifier:
- Run the unit on the lowest setting. For instructions on controlling the mist output on your Luma Comfort humidifier, please see the included product manual
- If your humidifier has a humidistat, be sure to set a desired humidity level. This will turn the unit on and off as needed and extend the run time
- When filling the tank, fill it up completely and then place it on the base. Let the water empty into the base until it stops bubbling, then refill the tank again. This ensures maximum water capacity and will also extend run time.
What happens when the tank runs out of water?
The unit will beep to let you know that the tank needs to be refilled.
If the water tank is not refilled after a short period of time, the indicator will flash red until the water tank is refilled.
What is the maximum humidity setting?
The maximum mist setting is Setting #8 .
To increase the mist setting, press the power button. The musical chime will indicate that the mist settings are increasing, and the indicator light will change from blue to white.
Is this an ultrasonic or evaporative humidifier?
Additional unit troubleshooting:
Why is the water tank refill alarm beeping when there is still water in the tank?
There are a few reasons this might happen with your humidifier. Many humidifiers, including Luma Comfort models, have an air intake vent on the underside of the unit.
This allows the unit to pull in air, which is then blown along with the mist out of the top of the unit. Occasionally when using the unit on a thick carpet or rug the air intake can get blocked, which would cause an error message - similar to the low water alarm. The water sensor can also malfunction if the unit is not sitting level. If your humidifier is tilted, it can cause a false reading on the water sensor.
If you happen to get this error, try placing the unit on a hard, flat surface to see if that corrects the problem.
1. Use this humidifier only as instructed in this owner's manual. Other uses may cause electric shock, injury or fire.
2. Close supervision is required if this humidifier is used near children or pets.
3. To protect against electric shock, do not immerse this humidifier or its plug and cord in water.
4. If the humidifier is being transported or will not be in use, disconnect it from the power supply by tightly gripping the plug and pulling it from the power outlet. Do not disconnect the power supply by pulling on the humidifier's power cord.
5. Avoid contact with any of the humidifier's moving parts.
6. Place the humidifier on a level surface.
7. For best results, use purified water in the water tank. The ideal ambient temperature should be between 50 to 122 degrees Fahrenheit.
8. This humidifier's plug is intended to fit into a matching receptacle. Under no circumstances should the plug be altered in any way. An improper connection can result in electric shock.
9. If possible, avoid using extension cords with this humidifier. If an extension cord is absolutely necessary, do not use more than one extension cord to operate more than one unit.
10. Do not insert objects or allow fingers to enter into the humidifier's nozzles or air inlet, as this may cause electric shock or bodily injury. Do not block or tamper with the humidifier while it is in operation.
11. Do not run the power cord under mats or carpeting, and do not cover the power cord with runners. Arrange the power cord away from room traffic and where it can be tripped over.
13. Do not place the humidifier near an open flame or cooking/heating appliances.
14. This product is not intended for use in commercial or industrial areas.
15. If the humidifier will not be in use, empty the tank of any remaining water.
16. If the humidifier's plug or power cord is damaged, do not attempt to repair the components yourself. Please contact Luma Comfort's customer service hotline at 1-866-737-6390 or have the unit examined by an authorized service provider.