Frequently Asked Questions: Luma Comfort Humidifiers
- What does a humidifier do?
A humidifier is a home appliance that adds moisture, or humidity, to the surrounding air. To put it bluntly, humidifiers add water to your air. Humidifiers typically regulate the humidity in a single room or confined space, however there are some models designed to humidify larger areas or even entire houses. Typically, these work in conjunction with your heating and cooling system.
- Why should I use a humidifier?
There are a number of benefits to using a humidifier to regulate the moisture in your home. Humidification can help control room temperature, eliminate static electricity and protect your furniture, wood flooring and paint. Humidifiers can also have quite a few health benefits.
Dry air can lead to a number of health problems, particularly for asthma and allergy sufferers. Lack of moisture can cause dry skin, dry throats, irritated noses and general discomfort. This is particularly true during the winter months, as heating systems can further reduce the amount of moisture in the air. Humidifiers are a great remedy for dry air.
- Where should I put my humidifier?
Many humidifiers are designed for use in a single room or confined space. There are also different sizes of humidifiers, each tailored for a specific room size. Some are powerful enough to humidify just about any room in your house. The Luma Comfort HC12W, for instance, is able to cover rooms up to 650 square feet.
The most common rooms in which to use humidifiers include bedrooms and living rooms, as these are rooms where comfort is a must. Humidifiers are also commonly used in baby rooms to lessen the impact of dry air.
- Which is better, cool mist or warm mist?
Both cool and warm mist humidifiers have their place, and both are equally effective at adding humidity and moisture to the air. The main difference between cool and warm mist humidifiers is simply the temperature of the mist put out by the unit.
Cool mist humidifiers typically more energy efficient as they use less electricity to operate than warm mist units. This also makes them less expensive to operate, although the difference is usually minimal. Cool mist units are also safer to use around children, since there is no heating element.
Warm mist humidifiers include a heating element, allowing them to distribute warm mist throughout a room. This means they can act as a separate heat source during the winter months, allowing you to turn down your heat. Warm mist humidifiers can also lead to cleaner air, as any germs or bacteria can be killed by the resulting steam. Warm mist can also feel more soothing when you have a cold or the flu.
So, as to which is better - cool mist or warm mist - the answer would be both!
Humidifier Cleaning & Maintenance
- How do I clean my humidifier?
Regular cleaning and maintenance is a must with any ultrasonic humidifier. To clean your Luma Comfort humidifier, simply follow the steps below:
- Ensure the unit is unplugged
- Empty the tank and the base of the unit completely and rinse both with clean, fresh water
- To clean and disinfect the inside of the tank, fill it with a solution of water and 3% hydrogen peroxide, and allow it to sit for 15-20 minutes, swirling the water occasionally. This should remove any scale buildup within the tank.
- The same solution can be used to remove any hard water stains or scale build up inside the base of the unit.
- Once the unit has soaked, rinse it completely and dry it with a clean, soft cloth. Be sure to wipe down all surfaces of the unit, in particularly those that come in contact with water.
- Finally, allow the unit to dry completely before refilling the tank and putting it back together.
- How often should I clean my humidifier?
We recommend cleaning your humidifier regularly - at least once every other week. We also recommend changing the water in your unit daily to ensure it remains free from any build up or bacteria.
- What does the demineralization cartridge do?
The demineralization cartridge - included in both our HCW10B Cool & Warm Mist Humidifier and the HC12W Cool Mist Vase Humidifier - is designed to remove excess minerals from the water in your humidifier. By filtering out minerals from your water, these cartridges can improve the quality and lifespan of your humidifier. Additionally, they will help to limit the amount of scale build up caused by hard water inside your unit.
- How long will the demineralization cartridge last?
The Luma Comfort demineralization cartridges are designed to work for upwards of one year before needing a replacement. Ultimately, the lifespan for your demineralization cartridge will depend on the quality of water used in your humidifier. In areas with extremely hard water, the cartridge may need additional maintenance or quicker replacement.
- How can I maximize the lifespan for my demineralization cartridge?
Simple maintenance can help recharge and re-activate your demineralization cartridge, extending it's, and your humidifier's, lifespan, while also improving the quality of mist put out by your Luma Comfort humidifier. To recharge the cartridge, simply soak it in a mixture of water and a couple tablespoons of vinegar. Allow it to soak for 15-20 minutes. We recommend doing this about once a month, again depending on the quality of the water.
Using Your Luma Comfort Humidifier
- What kind of water should I put in my humidifier?
You can use any type of water at all with a Luma Comfort humidifier, particularly since it has a demineralization cartridge to remove excess minerals from your water before creating mist. That said, using distilled water has some additional advantages. Distilled water has little to no mineral content, so it can help keep your humidifier running in optimum condition for a longer period of time. It can also make cleaning your humidifier easier and all but eliminate white dust.
- How long will the water tank last?
The estimated run times for Luma Comfort humidifiers follows:
- HC12W Cool Mist Humidifier - up to 45 hours
- HCW10B Cool & Warm Mist Humidifier - up to 40 hours
This estimated run time is based on average room conditions. The actual run time of your humidifier will ultimately depend on several variables, including:
- Air exchange in the room where the humidifier is located
- Room construction
- Temperature of the room
- Humidity levels in the room
- Movement of occupants and opening/closing of doors in the room
- Home furnishings in the room
- How can I make my humidifier run longer?
There are several things you can do to extend run time for your humidifier:
- Run the unit on the lowest setting. For instructions on controlling the mist output on your Luma Comfort humidifier, please see the included product manual
- If your humidifier has a humidistat, be sure to set a desired humidity level. This will turn the unit on and off as needed and extend the run time
- When filling the tank, fill it up completely and then place it on the base. Let the water empty into the base until it stops bubbling, then refill the tank again. This ensures maximum water capacity and will also extend run time.
- What happens when I run out of water?
Luma Comfort humidifiers all feature a low water alarm that will alert you when the tank is empty. Our humidifiers will also shut off automatically when it is out of water.
Troubleshooting Your Humidifier
- The low water alarm/indicator light goes on, but there's still water in the tank. What happened?
There are a few reasons this might happen with your humidifier. Many humidifiers, including Luma Comfort models, have an air intake vent on the underside of the unit. This allows the unit to pull in air, which is then blown along with the mist out of the top of the unit. Occasionally when using the unit on a thick carpet or rug the air intake can get blocked, which would cause an error message - similar to the low water alarm. The water sensor can also malfunction if the unit is not sitting level. If your humidifier is tilted, it can cause a false reading on the water sensor.
If you happen to get this error, try placing the unit on a hard, flat surface to see if that corrects the problem.
- What is this odor coming from my humidifier?
Any odor coming from your humidifier can be the result of either a buildup of minerals or bacteria within the unit, or simply the result of airborne residue leftover from the manufacturing process. While harmless, we would recommend cleaning the unit to remove any odor.
- Once you've emptied the tank completely, rinse it out with clean water. You can also use a solution of water and 3% hydrogen peroxide (recommend by the EPA). Please note that if you use hydrogen peroxide or another cleaning solution, be sure to rinse out the tank thoroughly before using the unit again.
- Rinse out the inside of the base as well, again with either clean water or a cleaning solution/hydrogen peroxide.
- Wipe down the interior surfaces with a soft cloth, and then allow the unit to dry completely.
- What is this pink/orange build up in my water tank?
Pink or orange residue inside your humidifier is usually the result of a buildup of a common form of airborne bacteria within the water tank. This harmless residue can commonly be found in bathrooms or other damp areas. The colored film or residue can easily cleaned off or removed from the tank through a simple cleaning, using some form of a disinfectant or cleaning solution. We would recommend using a solution of water and either 1/3 vinegar or 3% hydrogen peroxide and letting that soak in the tank for 20 minutes before rinsing the tank clean .
We would also recommend regularly cleaning out the water tank and inside of the unit, and changing the water on a daily basis to keep it free from any future build up.